Ajjial Middle East LLC is a limited liability company incorporated under the laws of the Kingdom of Saudi Arabia, with commercial license number CR#1010430788 and its registered office at Eastern Ring Road – Granada District 6623 Abdullah Bn Alzubair, Ash Suhada, Riyadh 13241 2892 - Kingdom of Saudi Arabia.
contact and personal details such as: name, delivery address, phone number, email address, billing and payment information, date of birth, gift recipient details, gender, nationality and name, expected or actual date of birth of your child
website statistical information such as: your location, the URL you use to access the Website, browser or device type/unique fingerprint, your computer’s IP address and domain type, which pages you visited, search terms you entered, items you clicked on
transactional information such as: Orders you placed, items you purchased, date and time of Order as well as Orders you decided not to complete or items you placed in your basket and discarded, preferences you have indicated to us, requested personalization of items
Information from third parties such as: couriers, payment providers.
information you supply to us via online or offline surveys, competitions or product registration
Please note that your full payment card details are captured only for the purposes of processing your transaction and are not stored, sold or rented by us. Your full payment card details are not available to our staff. All card transactions are managed by trusted, certified and legally authorized partners who are responsible for ensuring that your payment details remain secure during the payment process.
Where you provide the information of a third party to us, you are confirming that you have their consent to do so.
CookiesCookiesOur Website uses first party cookies (very small files that are sent by us to your computer or other access device) and other similar technologies which we can access when you visit our Website in the future. We may also use third party cookies.
There are five types of cookies:
Website functionality cookies
These cookies enable you to browse the Website and use our features such as shopping baskets
Website analytics cookies
We use these cookies to measure and analyze how our customers use the Website. This allows us to continuously improve our Website and your shopping experience.
Customer preference cookies
When browsing or shopping online, the Website will remember your preferences (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.
Targeting cookies or advertising cookies
These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.
Third-party service provider cookies
We may work with third party companies whom we authorize to place third-party cookies, web beacons, or similar technologies for storing information on the Website. These service providers help us to provide you with a better, faster, and safer experience. These service providers may use these technologies in the ways described above and in addition may help us and you to avoid fraud.
By using our Website you agree that we and they can place these types of cookies on your device and access them whenever you visit the Website.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website.
How We Use InformationHow We Use InformationWe (and/or the entities or companies listed in the “Who may we share information with” section below) may use your information including for the following purposes:
for any purpose associated with the processing or fulfillment of your Order or to provide any service you request from us
to verify and execute financial transactions you make through the Website, including procuring credit checks or performing fraud detection
to assist you with your customer service queries or provide information you have requested
to manage your account
to provide you with a personalized or improved shopping experience
for analytical or statistical purposes
for marketing purposes including sending you newsletters or promotional information about us and our partners unless you have opted out of receiving such communications
to improve our service offering or Website
to combine it with information we already hold lawfully through other sources
to protect our rights, safety or the safety of others including for fraud prevention
for any purpose required by law or regulation
We may offer a Live Chat feature to assist you with queries you may have. Where available we may record and store all chat conversations. These transcripts are only accessed for customer service purposes.
Who we may share information withWho we may share information withWe may share your information with any of the following:
our group companies
carefully selected third parties with whom we have a relationship and who may contact you or utilize your data only for reasons pre-agreed with us, including marketing
service providers who perform services on our behalf, such as: payment processing, information technology, Website maintenance, surveys and market research, warehousing and logistics, couriers, advertising and marketing or any service required to process your Order
our professional services providers such as: legal, audit, financial and insurance advisers
any assignee, successor operator or prospective purchaser of the Website or of us
any legal, regulatory, law enforcement, government or municipal bodies
any gift recipient or provider of any warranty in relation to your order
When you first register with us you will be able to choose whether or not to receive marketing communications from us or our carefully selected third parties. Whenever you receive a marketing communication or newsletter from us (which may be by email, SMS, push notification, telephone or direct mail), you will be given an opportunity to unsubscribe. In addition you can change your marketing preferences at any time by contacting us as described above.
You may also request rectification of any incorrect data displayed in your online Account by contacting us or in certain cases, you may be able to directly amend certain information online.Measures We Put in Place to Protect Your DataMeasures We Put in Place to Protect Your DataInformation you provide to us via our Website is stored on secure servers. Any payment transactions carried out through our Website will be encrypted using Secure Socket Layer technology. It is your responsibility to keep any Website passwords or login codes issued to or chosen by you, confidential.
We have implemented various steps to safeguard the integrity of our information technology infrastructure, including by implementing authentication, monitoring, auditing, and encryption technology. Security measures have been integrated into the design, implementation, and day-to-day operations of the Website as part of our continuing commitment to the security of electronic content and the electronic transmission of information. Despite such efforts, generally the transmission of information via the internet is not completely secure and its security can never be guaranteed. Any transmission of data via our Website is therefore carried out at your own risk.